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Laptop Brick Styroform Package Picture 3

A guy in Jinghua, Zhejiang Province bought a second-hand laptop on Taobao.com, one of the biggest online business portals in China, the seller was from the Guangzhou area. When he received the package, there was not a laptop but a brick inside, check his story posted May 27 on Netease Forum, literally translated as below:

Yesterday noon, the second-hand laptop purchased online from Taobao.com arrived, I did not make the on-site check before instantly signing the invoice. It turned out there was a brick inside the box… speechless.

Yesterday noon when I was having the lunch, the delivery man arrived. As there was no any abnormality observed at the front side of the package, I signed the invoice immediately. Less than 5 minutes after the delivery man left, I finished my dinner, opened the package and only to found a brick enclosed in the Styrofoam. Wasting no time, I dialed to call the delivery man, coincidentally or not, his handphone was off ….

I immediately contacted both the local delivery company and the seller. The delivery company directly let me weigh the package while the seller could not be reached. I rushed to the shop downstairs and weighed the package there. The weight I obtained was the same as that of the package when the local delivery company received it. They told me the package weight must be checked with the sender. Then I contacted the customer service of Taobao, took the pictures as proof and lodged a police report.

Later, after I carefully checked the package, I found there were some scratched signs at the bottom side of the package box. I contacted the seller again and he answered my call. The seller contacted his local delivery company [in Guangzhou], but no results…

Today I myself directly contacted the seller’s delivery compan, told them what happened, the customer service lady surprisingly reacted, “how can a brick be again? [it must mean they must have received the same complaints before]”

Remind those of you guys, in the future, you must first check carefully the package you receive  and then only to sign the invoice. The customer service lady told me if the delivery goods was a laptop, they had secured the package with a seal strip of their own company. But when I received my package, there was no such seal strip. I contacted the delivery man who delivered the box to me. He was a kind person. He promised he testify for me that there had no such seal strip when I signed the invoice.

Now the Guangzhou delivery company is still investigating, I have to wait…

This afternoon, the local television station’s reporters came to my house. They interviewed me and taped when I told them what I had encountered. The interview probably will air on Zero Distance with Common People (百姓零距离) programme at the Education, Science and Technology channel of Jinghua TV. Hope you guys can tune in, and offer me some help!!!

Two more photos after jump, click to enlarge:
Laptop Brick Styroform Package Picture 2Laptop Brick Styroform Package Picture 1



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